MICAELABrownExperience → Growth → Systems → IntelligenceDiscuss your business

Work with Micaela

Clarity for the decisions that move the whole business.

Strategy · operating systems · workshops · advisory

Executive engagements

Start with the smallest engagement capable of changing the outcome.

Micaela works with established organizations where the decision crosses customer experience, operations, technology, and accountable human leadership.

01

One consequential decision. A defensible direction.

Executive Decision Intensive

7–10 daysFrom $10,000

The situation

The opportunity is real, but the leadership team is circling questions about priority, operating impact, ownership, risk, or where AI belongs.

The engagement includes

  • Structured executive intake and review of up to three relevant documents
  • Three to five stakeholder conversations, when the decision requires them
  • A 90-minute working session with Micaela
  • An executive decision brief with priorities, risks, owners, human-control boundaries, and 30/60/90-day moves
  • One clarification round

Commercial terms

From $10,000

7–10 days

A 50% engagement retainer reserves the work. The balance is due before the live session and final brief.

Discuss an intensive →
02

Find what is being lost between teams, tools, and decisions.

Operating Systems Diagnostic

Typically 3–5 weeksFrom $25,000

The situation

Customer experience, operations, revenue, and technology are being managed separately—even though the losses happen in the handoffs between them.

The engagement includes

  • Stakeholder, customer-journey, and workflow discovery
  • System-of-record and integration review
  • A map of ownership gaps, handoffs, friction, and opportunity
  • AI-suitability and governance assessment
  • A prioritized systems roadmap and executive presentation

Commercial terms

From $25,000

Typically 3–5 weeks

A 50% engagement retainer initiates discovery. The balance is due before the executive presentation.

Explore a diagnostic →

When strategy becomes infrastructure

AI Discovery Group

Strategy here.
Systems through AIDG.

Micaela defines the operating problem, decision architecture, and success conditions. When implementation is the right next move, AI Discovery Group connects and operates the system.

01Inquiry to booking

Front Desk OS

Give every inbound inquiry a clear next state across phone, text, website chat, approved social messaging, forms, and email.

Knowledge · qualification · booking · consent · human takeoverExplore Front Desk OS ↗
02Flagship managed system

Revenue OS

Connect the entire customer lifecycle through owned stages, visible next actions, evidence-backed briefs, review gates, and leadership visibility.

Lifecycle · follow-up · retention · reputation · exceptionsExplore Revenue OS ↗
03Guided start

Find your system

Use the short AI readiness assessment to identify whether the next move belongs in inquiry operations, customer lifecycle orchestration, or a focused systems review.

Problem · system · owner · next moveTake the assessment ↗
Qualified enterprise exception

Custom Enterprise Systems Program

For multi-platform, multi-team transformations that extend beyond a standard AIDG system. Separately scoped, contracted, invoiced, and delivered by AI Discovery Group.

From $50,000Book a systems review ↗

Focused access

Private executive advisory.

A direct working session for a defined leadership question when a larger diagnostic is not yet required.

Live session60 minutes

Investment$2,500

BookingPaid in full

AccessBy referral or qualification

Includes a structured intake, focused preparation, the advisory session, and a concise written record of the decisions and next moves. It is not a substitute for stakeholder discovery or systems diagnosis.

Request advisory ↗

Corporate workshops & speaking

Move the room before you move the system.

01 · From $15,000 + travelExecutive corporate workshop

Prework, customized operating scenarios, a live working session, and a practical action memo. A 50% retainer reserves the date; the balance is due 14 days before delivery.

02 · Custom scopeLeadership working session

A focused room for resolving the consequential decision beneath the technology and aligning the people responsible for what happens next.

03 · Fee by audience, format & locationKeynotes & talks

Operator-led perspective on customer experience, enterprise systems, useful AI, and the discipline required to turn vision into operating reality.

How access works

Qualification first. Advice inside a paid engagement.

01

Qualified inquiry

Share the business situation, decision, timing, budget range, and who owns the decision.

02

20-minute fit call

Qualified inquiries receive a private calendar link. This is mutual qualification—not a consulting session.

03

Scope and agreement

The right engagement, boundaries, timeline, and commercial terms are confirmed in writing.

04

Retainer secures the work

The engagement enters Micaela’s calendar only after the agreement is signed and the required retainer is paid.

The complimentary fit call is limited to 20 minutes and contains no diagnostic, recommendations, or deliverables. Micaela’s strategic work begins after scope, agreement, and payment.

Ready to qualify the work?

Bring the consequential decision.

Submit an inquiry ↗